What if My passport photo is Not Accepted?

If your passport photo photo isn't accepted, we've got you covered! Learn how to request a free redo or get a refund with our 100% guarantee.

Rejected passport photo, Warranty Options, and Refund Process

Sorry to hear that the photo was not accepted. But don't worry, we offer a 100% guarantee.

You can request your guarantee on this page. This means you have two options:

Make a new photo, free of charge
Get a refund

Can I Use an Old, Analogue passport photo?

Old, analogue passport photos can't be used due to cropping and quality needs. Use a recent, digital photo to meet resolution and official standards.

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Can You Smile in passport photos?

Maintain a neutral expression in passport photos: no smiling or frowning, to ensure your facial features are clearly visible and recognizable for identification.

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Where Is the Best Place to Get a passport photo?

For the best passport photo photo, consider professional studios, retail stores, post offices, photo booths, online services, or government offices in United States.

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