My Address Is Incorrect, Can I Change It?

Report errors ASAP to change the address before dispatch. No changes after shipping; double-check for timely delivery.

How to Change Your Address if It Is Incorrect and Ensure Proper Delivery

We understand that errors can occur, and we're here to help you resolve them. If you notice that your address is incorrect, please inform us as soon as possible. If the photos haven't been dispatched yet, we can update the delivery address for you.

We strive to deliver your photos as soon as possible, usually within a few hours, but always within 24 hours. However, once your order has been dispatched, we won't be able to change the delivery address.

To update your delivery address, please provide us with the correct details below. We'll make the necessary changes to ensure that your photos are delivered to the right address.

Please note that if you fail to provide us with the correct address or fail to update your address in a timely manner, we won't be responsible for any delivery delays or lost shipments. To avoid any issues, we recommend double-checking your address before placing an order.

Change Your Address

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FAQ

Frequently Asked Questions

Everything you need to know about Rostrio

Old, analogue passport photos can't be used due to cropping and quality needs. Use a recent, digital photo to meet resolution and official standards.
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Maintain a neutral expression in passport photos: no smiling or frowning, to ensure your facial features are clearly visible and recognizable for identification.
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For the best passport photo photo, consider professional studios, retail stores, post offices, photo booths, online services, or government offices in United States.
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